Privacy Policy

This Privacy Policy applies to the services of Michael & Claire London. We respect your privacy and are fully committed to protecting your personal data. Any information you provide to us is handled with strict confidentiality and in accordance with applicable data protection laws.

At Michael & Claire London, safeguarding your personal information is a priority. We aim to provide a secure, transparent, and trustworthy shopping experience at all times.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment details

  • IP address and device information

  • Website activity and browsing behavior

We only collect information that is necessary to process your order, improve your experience, and ensure secure transactions.

Purpose of Data Processing

Your information is used for the following purposes:

  • Processing and delivering your orders

  • Providing customer service and support

  • Sending order confirmations, updates, and relevant information

  • Improving our website, services, and product offerings

  • Preventing fraud and ensuring transaction security

Our goal is to offer a smooth, reliable, and personalized shopping experience while maintaining the highest standards of data protection.

Sharing of Data with Third Parties

Your personal data will only be shared with trusted third parties when necessary to operate our business effectively, such as:

  • Secure payment providers

  • Shipping and logistics partners

  • IT and technical service providers

These parties are contractually obligated to protect your data.

We may also disclose information if required by law or legal obligation. Michael & Claire London does not sell or trade your personal data to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal requirements. Once the data is no longer required, it is securely deleted or anonymized.

Cookies

Our website uses cookies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Enhance marketing effectiveness

  • Personalize your shopping experience

You may adjust your cookie preferences at any time through your browser settings.

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Object to certain types of data processing

  • Request data portability

If you would like to exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions regarding this Privacy Policy, you can contact us at:

Email: info@michaelclairelondon.com