Shipping & Delivery Policy

At Michael & Claire London, we are committed to delivering your order as efficiently and carefully as possible. Below you will find all relevant information regarding our shipping and delivery process.

Order Processing Time

All orders are processed within 1–3 business days.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information, allowing you to monitor your shipment in real time.

Orders placed during weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

The average delivery time is 3–7 business days, depending on your location.

Please note:

  • Delivery times are estimates and may vary.

  • Delays may occur during peak seasons, holidays, or due to customs procedures.

  • External factors beyond our control may affect transit times.

We appreciate your patience and understanding in such cases.

Shipping Method & Origin

To provide a curated and exclusive selection of products, Michael & Claire London works with trusted international suppliers.

  • Orders are shipped directly from our supplier.

  • Depending on your country of residence, customs duties or import fees may apply.

  • Any applicable customs charges are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • The destination country

  • The weight of the package

  • The selected shipping method

All applicable shipping fees will be clearly displayed before completing your purchase.

Responsibility & Address Accuracy

  • If tracking information confirms that a package has been delivered to the address provided at checkout, responsibility transfers to the customer.

  • Customers are responsible for entering the correct shipping details.

  • Any address errors must be reported within 24 hours after placing the order.

Incorrect address information may result in delays, additional shipping charges, or non-delivery, for which Michael & Claire London cannot be held liable.

Contact

If you have any questions regarding shipping or delivery, please contact us at:

Michael & Claire London
Email: info@michaelclairelondon.com